Chief Analytics Officer
Tom joined MCA in November 2020 to help transform the mutual industry by leveraging data and analytics to compete more effectively. Tom’s deep expertise in Product Management is integral in how he approaches every unique client challenge. Tom will work closely with clients to understand their performance, their people, and their culture to identify the right approach and find practical solutions for their business. Tom has partnered with clients to enhance product segmentation, increase growth, launch new class plans from ideation to implementation and many more. Once MCA brings a solution to market, Tom and his team continuously monitor and learn from the results to further refine product performance. In a constantly changing market, the ability to be successful long term requires a disciplined approach to product monitoring and ongoing optimization.
Tom is experienced in Personal Lines, having managed product portfolios for both Auto and Property lines of business across a number of challenging regulatory and coastal markets. Tom has both the technical and leadership experience in markets across the country to help clients recognize and launch similar product capabilities that many of the large national carriers have already invested in.
Prior to joining MCA, Tom spent 13 years at The Travelers. Most recently, Tom led the Emerging Auto team, focused on becoming an industry leader in the independent agency channel for the creation, adoption, and utilization of telematics. Building leading-edge offerings that combined digital assets, third-party data, advanced modeling techniques and enhanced pricing segmentation, his work led to the growth and expansion of Travelers’ telematics program, with adoption growing over 300%.
Tom and his wife have three young children and reside in West Hartford. When not thinking about insurance, you usually can find Tom either on a golf course working on his short game or at a nearby park catching the kids as they zoom down the slides.