At MCA, innovative
thinking turns challenges into opportunities

Our solutions generate real results that transform Mutual Insurance Companies.

We turn insights from data and analytics into solutions for competitive advantage

At MCA, we speak insurance. Just like you. Years of deep industry experience allow us to get up to speed quickly. Our emphasis on partnership means we take the time to understand your unique company culture and the business challenges you face. Together we design, implement, and manage customized solutions purpose-built for your organization.

An Action Plan for Growth

Analyze. Build. Launch. Monitor. Refine.

To help understand your marketplace, we start with an analysis of your competitive positioning. We bring an “outside/in” approach to determine where you need to invest, then provide the business acumen required to develop new competitive capabilities. We provide the insights, the analytics, the experience, and the industry perspective to improve the performance of Mutual Insurance Companies.

Build Foundational Capabilities

We dig deep into your data, then work shoulder to shoulder with your team to determine where you need to invest.

Develop New Solutions

We start with high value business opportunities, demonstrate measurable business outcomes, and build on incremental wins.

Implement

Once we launch the solution, we monitor, learn, and improve the performance of the portfolio.

Discover the difference Mutual Capital Analytics can make

MCA Success Stories: See How we Run.

Rooted in a shared understanding of the challenges faced by Mutual Insurance Companies, MCA works shoulder-to-shoulder with our clients to deliver data and analytics solutions that drive success.

Home-Owners Rate Change Done Right

The answer is the algorithm

Lee Dowgiewicz,
President & CEO

Co-operative Insurance Companies

Partner. Plan. Prepare. Perform.

MCA’s playbook for systems upgrade

Jennifer Hamilton, CEO

NAMIC Insurance Company

From Plan to Product Launch And Beyond

When listen-first meets customer-focus

John Pelka, CUO

Tuscarora Wayne, Keystone National, Lebanon Valley Insurance Companies

Practical Solutions. Real Results.

At MCA we take an innovative approach to using data and analytics to improve business performance. MCA Solutions are designed to manage portfolios of risk by leveraging all aspects of the insurance value chain—distribution, underwriting, product and pricing— to help our clients generate an actual return on their investment in analytics.

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Loss Ratio Improvement: pricing segmentation

Utilizing predictive modeling, we introduce supplemental factors to drive greater precision into the rating or underwriting process. As a result, you achieve improved loss ratio while avoiding adverse selection.

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Efficiency: straight-through processing

Build analytics to rationalize underwriting questions as well as increase business that can be bound without an underwriter referral. Agents see a simplified, streamlined process that provides expense efficiencies and premium growth.

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Growth: renewal retention improvement

Utilizing advanced analytics, we determine which policy holders are most likely to switch carriers, then provide an action plan that retains your best customers, improves loss ratios and contributes to premium growth.

Big Data Means Better Decisions

MCA partners with Vertafore to turn the power of big data into a competitive advantage. By leveraging the data Vertafore provides, MCA delivers key insights that help companies understand their competitive position in the marketplace so they can make better decisions on pricing.

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Clients

Your success is our enduring achievement

Together we’ve accomplished great things with our clients

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Jennifer Hamilton
President & CEO
NAMIC Insurance Company (NAMICO)

MCA has been a critical partner in mapping our current processes and providing insight into opportunities for efficient change. The team at MCA truly understands the mutual industry at large and possess a complementary corporate culture that fits seamlessly within our own. They are committed to our goals and vision and have become a valued part of our team.

Chad Covelli
COO – Personal Lines
Rockingham Insurance

We were looking for a jump start on a complete product refresh. We struggled with deep product management oversight and knew we’d run into gaps without guidance from an outside advisor. MCA quickly separated itself from traditional consultants by getting to know us, our challenges, and our goals. After spending time with us, MCA crafted a project plan for our specific business needs that allowed us to gain significant insights and deliver a polished and successful product refresh.

David Gautsche
President & CEO
Goodville Mutual Casualty Company

MCA brought the team, the technology, and transformative tools to the table…along with the ability to listen. They understand who we are and what our boundaries are. Most importantly, their business values align with ours.

Susan Kent
VP & Chief Analytics Officer
Ohio Mutual Insurance Company

Working with MCA to gain new perspectives regarding our product performance using Vertafore data was enlightening. MCA takes a collaborative approach to unpacking the insights step-by-step so our team can make informed decisions on our pricing and product decisions. Our engagement laid a path for us to use going forward and gave us information we could act on immediately.

Scott Mackey
Senior Vice President, Chief Underwriting Officer
Columbia Insurance Group

Working with Kevin Finn and the team at Mutual Capital Analytics, we put in place a knowledge transfer framework that is guiding our Product Development, Actuarial, and Analytic teams as they build out the data infrastructure needed to operate a future-focused product management process. During this build we are learning how to measure and apply the data to our internal decision-making process so we can better manage our small business products in today’s competitive marketplace.

Lee Dowgiewicz
President & ceo
Co-operative Insurance Companies

Even though it is relatively new, it’s already clear that our partnership with Mutual Capital Analytics will be critical to our success. Their data analysis abilities and in-depth knowledge of our competitive marketplace are invaluable to our Product Development team. Thanks to this relationship, we can fine-tune our products and rating structure to remain a “go-to” market for our agents and members, while minimizing disruptions.

Todd Salsman
President & CEO
Tuscarora Wayne Insurance

It is not enough to find a partner who can build new predictive solutions. We knew we needed these tools and services, but modeling for modeling’s sake does not solve business issues. We needed teachers, not tech guys. We chose MCA as our advanced analytics partner because they understand the mutual insurance space. The team at MCA are insurance people, and they only serve the mutual insurance industry.

Tim Koppenhaver, ARM, PFMM
Executive Vice President
Loudoun Mutual Insurance Company

During 2016 to 2020 our weather-related challenges became much more than projected. As a coastal-exposed company we knew we had to strengthen our book to offset inevitable weather losses. We turned to MCA to help pinpoint the weaknesses we hadn’t been able to uncover. Through a deep market assessment and thorough review of our loss data, MCA identified three specific areas of concern in our book. Instead of ‘pie-in the-sky solutions,’ MCA provided recommendations that a smaller company like us could implement. MCA has been invaluable as our company moves swiftly toward analytic-driven operations.

Associations

Assurance for Insurance Mutuals

Mutual Capital Analytics combines data-driven decision-making with analytics and predictive modeling to help mutual insurance companies thrive in an increasingly complex competitive market. Unlike consultants who offer solutions without implementing them, we roll up our sleeves and deploy the solutions we design. The diversity of our team’s expertise allows us to bring creative solutions across both Personal and Commercial lines. Result: Improved profitability. Optimized growth opportunities. Innovations that ensure your business remains competitive.